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	<title>Comments for Deep's "not so evil" lair</title>
	<link>http://blog.deepkapadia.com</link>
	<description>Tech, Travel and Trusted ones</description>
	<pubDate>Sun, 05 Sep 2010 13:50:40 +0000</pubDate>
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		<title>Comment on Outage (and why Verizon FIOS sucks) by Arul</title>
		<link>http://blog.deepkapadia.com/index.php/13#comment-2317</link>
		<author>Arul</author>
		<pubDate>Tue, 13 Jan 2009 00:26:01 +0000</pubDate>
		<guid>http://blog.deepkapadia.com/index.php/13#comment-2317</guid>
		<description>I work at Verizon and have never used it, and will never use it.

For your Internet, go with Comcast Cable Internet- they are waay better and faster. And yes, I run servers on any port I want. They don't police my ports (at least where I live).</description>
		<content:encoded><![CDATA[<p>I work at Verizon and have never used it, and will never use it.</p>
<p>For your Internet, go with Comcast Cable Internet- they are waay better and faster. And yes, I run servers on any port I want. They don&#8217;t police my ports (at least where I live).</p>
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		<title>Comment on Outage (and why Verizon FIOS sucks) by James</title>
		<link>http://blog.deepkapadia.com/index.php/13#comment-345</link>
		<author>James</author>
		<pubDate>Mon, 28 Apr 2008 16:07:40 +0000</pubDate>
		<guid>http://blog.deepkapadia.com/index.php/13#comment-345</guid>
		<description>I called Verizon FIOS to order phone, internet, and cable prior to my move in. My Consumer Order Summary was dated 3-28-08, and the scheduled installation date was 4-7-08. I reviewed the e-mail and all looked well. I move into my new house and install date comes. They setup an 8 AM-noon window. I already had the Optical Network Terminal unit (ONT) in my house, so I figured this would be cake for them. I am a Sys Admin at an ISP, so the internet stuff I could do myself with ease.

On install day, no one showed, no one called. I had my mobile with me at ALL times. So around 1:30 PM I called Verizon to see what was going on. If something came up, I had a week off to move in and if they needed to come by in a day or two, I was totally cool with that. After about an hour on hold I got in touch with a “state level” dispatcher. That said that there were “no facilities available for my order” and I was called. Nope, I wasn’t called; they did have my cell (which I had with me all of the time) in their records. I wanted them to come out later in the week if possible since I was home. They said that their next available time for me was 4-12-08, which was a day where I was going to a wedding. The next available time after that was at the end of the month, on a work day for me.

Basically because they did not show up, or even notify me with a reason, they put me at the back of the line. I was trying to escalate my request and the support only gave me unreasonable dates and that “no facilities available for my order” BS. I later wanted to get my copper line put back so I could at least get phone service, and after a long wait in hold they gave me the end of the month as a date. Basically I was being run around in circles and being shoved to the end of the line because Verizon screwed up my installation. I was told the only way I could get it sooner is if I “knew an installer who’d do me a favor,” and I was pretty much screwed with the window of time I had to get the service installed. The salesperson fed me a load of bull and the installer didn’t even call me with a reason. I tried to figure out what “no facilities available for my order” meant, and why this was such a problem since I already had the ONT in my house. Half of their work was already done.

The same day, I called a local cable company who installed my phone, internet, and cable the next day. They showed up on time and did the normal pre and post appointment verification. I unplugged the ONT in my house and let the battery go out. Verizon gave me such a lousy customer experience I swore I would never do business with them, and be sure to let other people know about their awful customer service and commitments they setup and do not honor. Verizon screwed up prior when they bought Bell Atlantic, and screwed up our perfectly find DSL service I had around 98/99. My money is going to a competitor, and Verizon won’t see if because they have abysmal customer service. I am certainly interested in fiber optic lines connected to my house, but so long as Verizon is the only provider, I will happily do without.

James
Herndon, VA</description>
		<content:encoded><![CDATA[<p>I called Verizon FIOS to order phone, internet, and cable prior to my move in. My Consumer Order Summary was dated 3-28-08, and the scheduled installation date was 4-7-08. I reviewed the e-mail and all looked well. I move into my new house and install date comes. They setup an 8 AM-noon window. I already had the Optical Network Terminal unit (ONT) in my house, so I figured this would be cake for them. I am a Sys Admin at an ISP, so the internet stuff I could do myself with ease.</p>
<p>On install day, no one showed, no one called. I had my mobile with me at ALL times. So around 1:30 PM I called Verizon to see what was going on. If something came up, I had a week off to move in and if they needed to come by in a day or two, I was totally cool with that. After about an hour on hold I got in touch with a “state level” dispatcher. That said that there were “no facilities available for my order” and I was called. Nope, I wasn’t called; they did have my cell (which I had with me all of the time) in their records. I wanted them to come out later in the week if possible since I was home. They said that their next available time for me was 4-12-08, which was a day where I was going to a wedding. The next available time after that was at the end of the month, on a work day for me.</p>
<p>Basically because they did not show up, or even notify me with a reason, they put me at the back of the line. I was trying to escalate my request and the support only gave me unreasonable dates and that “no facilities available for my order” BS. I later wanted to get my copper line put back so I could at least get phone service, and after a long wait in hold they gave me the end of the month as a date. Basically I was being run around in circles and being shoved to the end of the line because Verizon screwed up my installation. I was told the only way I could get it sooner is if I “knew an installer who’d do me a favor,” and I was pretty much screwed with the window of time I had to get the service installed. The salesperson fed me a load of bull and the installer didn’t even call me with a reason. I tried to figure out what “no facilities available for my order” meant, and why this was such a problem since I already had the ONT in my house. Half of their work was already done.</p>
<p>The same day, I called a local cable company who installed my phone, internet, and cable the next day. They showed up on time and did the normal pre and post appointment verification. I unplugged the ONT in my house and let the battery go out. Verizon gave me such a lousy customer experience I swore I would never do business with them, and be sure to let other people know about their awful customer service and commitments they setup and do not honor. Verizon screwed up prior when they bought Bell Atlantic, and screwed up our perfectly find DSL service I had around 98/99. My money is going to a competitor, and Verizon won’t see if because they have abysmal customer service. I am certainly interested in fiber optic lines connected to my house, but so long as Verizon is the only provider, I will happily do without.</p>
<p>James<br />
Herndon, VA</p>
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		<title>Comment on Philly Zoo Morning Stroll (and Web Browser trivia) by deep</title>
		<link>http://blog.deepkapadia.com/index.php/27#comment-8</link>
		<author>deep</author>
		<pubDate>Mon, 12 Nov 2007 15:07:36 +0000</pubDate>
		<guid>http://blog.deepkapadia.com/index.php/27#comment-8</guid>
		<description>It says add, not concatenate  :-)

But yes I can imagine the confusion. In Hindi (and most other Indic languages) we use the same word to mean add and concatenate.</description>
		<content:encoded><![CDATA[<p>It says add, not concatenate  <img src='http://blog.deepkapadia.com/wp-includes/images/smilies/icon_smile.gif' alt=':-)' class='wp-smiley' /> </p>
<p>But yes I can imagine the confusion. In Hindi (and most other Indic languages) we use the same word to mean add and concatenate.</p>
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		<title>Comment on Philly Zoo Morning Stroll (and Web Browser trivia) by Toly</title>
		<link>http://blog.deepkapadia.com/index.php/27#comment-6</link>
		<author>Toly</author>
		<pubDate>Mon, 12 Nov 2007 05:58:49 +0000</pubDate>
		<guid>http://blog.deepkapadia.com/index.php/27#comment-6</guid>
		<description>Nice pics Deepster!

   We are animals after all, just on the opposite side of the cage. And if Philly Zoo inhabitants had cameras,  I can only imagine those pictures :) 

Toly

P.S. Specify... "Please add' 0 and 5" - is it "05" or "5"!?</description>
		<content:encoded><![CDATA[<p>Nice pics Deepster!</p>
<p>   We are animals after all, just on the opposite side of the cage. And if Philly Zoo inhabitants had cameras,  I can only imagine those pictures <img src='http://blog.deepkapadia.com/wp-includes/images/smilies/icon_smile.gif' alt=':)' class='wp-smiley' /> </p>
<p>Toly</p>
<p>P.S. Specify&#8230; &#8220;Please add&#8217; 0 and 5&#8243; - is it &#8220;05&#8243; or &#8220;5&#8243;!?</p>
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		<title>Comment on Arrogant Apples by Toly</title>
		<link>http://blog.deepkapadia.com/index.php/14#comment-5</link>
		<author>Toly</author>
		<pubDate>Wed, 31 Oct 2007 15:50:06 +0000</pubDate>
		<guid>http://blog.deepkapadia.com/index.php/14#comment-5</guid>
		<description>That is interesting :)

However based on the amount of XP machines I am fixing for my friends, family, their friends and family of the friends of their friends... I am so used to a Blue Screen Of Death (BSOD), that for me, icon that reflect it would identify a Windows machine much faster than a generic one..</description>
		<content:encoded><![CDATA[<p>That is interesting <img src='http://blog.deepkapadia.com/wp-includes/images/smilies/icon_smile.gif' alt=':)' class='wp-smiley' /> </p>
<p>However based on the amount of XP machines I am fixing for my friends, family, their friends and family of the friends of their friends&#8230; I am so used to a Blue Screen Of Death (BSOD), that for me, icon that reflect it would identify a Windows machine much faster than a generic one..</p>
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		<title>Comment on We are back by alex</title>
		<link>http://blog.deepkapadia.com/index.php/1#comment-3</link>
		<author>alex</author>
		<pubDate>Thu, 11 Oct 2007 15:30:36 +0000</pubDate>
		<guid>http://blog.deepkapadia.com/index.php/1#comment-3</guid>
		<description>whoa dude ur so coool!!</description>
		<content:encoded><![CDATA[<p>whoa dude ur so coool!!</p>
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